Contact Us

Cash Central / Community Choice Financial® is dedicated to making sure your loan experience is a good one. Whether you have questions, comments, or just want to get in touch, contact us at customerservice@cashcentral.com. We’re here and looking forward to hearing from you.

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Phone:

1-800-460-4305 Customer Service

1-844-259-3050 Collections

Available:

Holiday Hours

Closed Sunday

8:00 AM

8:00 PM

(Central) Monday-Friday

9:00 AM

12:00 PM

(Central) Saturday

Address:

Cash Central / Community Choice Financial
5165 Emerald Parkway, Suite 100
Dublin, OH 43017

Fax:

1-800-460-4217

Need To Make A Payment?

Payment options and instructions.

Email:

After entering your name and selecting an email subject that best fits your inquiry, type your question or comment in the box provided and click “Send Message.” It’s that easy!

If your correspondence is payment related, please email customer.service@ccfi.com or write to c/o Processing Services, Attn: ACH Opt-Out 5165 Emerald Parkway, ste 100 Dublin OH 43017. For immediate assistance, please call 1-800-460-4305.

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Cash Central will never request that you send sensitive personal information by way of unsecured or unencrypted forms of communication. Please do not send government issued IDs, social security numbers, birthdates or other sensitive information via email.

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Loan Products: Subject to state regulations, eligibility, credit check, underwriting & approval, and meet state database eligibility, where required based on type of lending product requested. All products are not available at all locations. Rates, terms and conditions apply. See associate for details. Lending decisions and funding times subject to system limitations. Some applications may require additional verification, which can delay the lending decision.

Customer Notice: There are a wide variety of financial products available in the marketplace, so your choice should match your financial needs. Small-dollar loans used over a long period of time can be expensive.

Alabama: Minimum age to apply in Alabama is 19. Alabama loans are provided by Insight Capital, LLC, a lender which also provides other loan products at retail locations in Alabama under business names other than Cash Central. Please call 1-800-460-4305 for details on loan products provided by Insight Capital, LLC

California payday loans are provided by CCFI Funding, LLC, a lender licensed by the California Department of Financial Protection and Innovation, pursuant to the California Deferred Deposit Transaction Law, Financial Code Section 23000 et seq.

Delaware loans are provided by CCF of Delaware, LLC, a lender licensed by the Delaware State Bank Commissioner, Delaware Licensed Lender License 023205.

Indiana consumers: Licensed by the Indiana Department of Financial Institutions as a Small Loan Lender Lic.#227.

Mississippi loans are provided by CCF of Mississippi, LLC, a lender which also provides other loan products at retail locations in Mississippi under business names other than Cash Central. Please call 1-800-460-4305 for details on other loan products provided by CCF of Mississippi, LLC.

Nevada: The use of check-cashing services, deferred deposit loan services, high-interest loan services or title loan services should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction.

Oregon payday loans are provided by Cash and Go a lender licensed by the Oregon Department of Consumer and Business Services to make Deferred Deposit Loans, NLMS Id.# 1393382.

Texas loans are arranged by Buckeye Check Cashing of Texas, LLC, 1600056494-156525, a licensed Credit Access Business (CAB). CAB is not a lender. Loans are provided by unaffiliated third-party lenders First Financial Loan Company, LLC, or First Star Financial, LLC pursuant to the Texas Finance Code, Chapter 393. Cash Central of Texas, LLC is regulated by the Office of Consumer Credit Commissioner, 2601 North Lamar Boulevard, Austin, Texas 78705-4207.

The USA PATRIOT Act is a federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. You will be asked to provide your name, address, date of birth, and other information that will allow us to identify you. You may also be asked to provide documentation as proof of identification. Approval is contingent upon successfully passing this mandatory identification confirmation.

Cash Central has updated its privacy notice. For more information, see the Consumer Privacy Notice, the Online Privacy Notice and the California Consumer Privacy Notice.

Cash Central may provide links to third party websites. These links are provided only as a convenience. Linked websites are not reviewed or controlled by Cash Central, and Cash Central is not responsible and expressly disclaims any liability for the information, advertising, products, services, resources, or other materials, of any linked site or any link contained in a linked site. The inclusion of any link does not imply endorsement by Cash Central. Your use of any linked site is subject to the terms and conditions applicable to that site. Please direct any questions regarding a linked site to the webmaster of that site.

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